Collecting your keys
The first thing you'll need to do when you arrive at your halls is pick up your keys.
Where do I collect my keys?
During the main arrivals period, 18th to 21st September, you can collect your keys from the below locations between 10am – 6pm. For some of our leased halls the arrival period is either before or after this date. For these halls, you'll need to go to the reception on the move-in day between 10am and 6pm.
To make sure you can collect your keys as quick as possible please bring the below items with you;
- Valid photographic ID
- Your University ID (UID) number
- Accommodation details (hall, block, flat, room)
Out of hours collection for UoM managed halls
If you are due to arrive outside of the hours listed above, please contact the ResLife Advisor for your hall on arrival. ResLife Advisors are available from 6pm - 8am Monday to Friday and 24/7 all weekend.
Out of hours collection for our leased halls
Please see below for guidance on key collection from our leased halls. For the vast majority there is a security team in place and you won't need to contact our ResLife team.
Arriving after the licence agreement starts
If you need to arrive later, you can move in up to 7 days after the start of your licence agreement. If you intend to arrive after this period, you need to email accommodation@manchester.ac.uk stating your new arrival date and the reason for this change.
University of Manchester managed halls
Ashburne Hall Sheavyn House |
Ashburne Hall Old Hall Lane Fallowfield M14 6HP |
Richmond Park |
Fallowfield Reception (located at Richmond Park) Whitworth Lane, Fallowfield, M14 6YY |
Unsworth Park |
Unsworth Park 20 Chancellors Way Fallowfield M14 6FZ |
Woolton Hall |
Woolton Main Building Whitworth Lane Fallowfield M14 6WS |
Canterbury Court St Anselm Hall |
St Anselm Hall Kent Road East Victoria Park M14 5BX |
Dalton Ellis Hall |
Dalton Ellis Reception Conyngham Road Victoria Park M14 5RL |
Burkhardt House Hulme Hall |
Hulme Hall Reception Oxford Place Victoria Park M14 5RR |
Whitworth Park Horniman House |
Grove House Reception Whitworth Park Hall of Residence 316 Oxford Road M13 9WJ |
George Kenyon Hall |
George Kenyon Hall Reception George Kenyon Hall off Booth Street East Manchester M13 9PY |
Leased Halls
Though for some leased halls, the move-in date may be slightly earlier than the main move-in period, the process of collecting your keys should be the same. The majority of our leased halls have security on reception out of hours so you can usually collect keys from them. See below for the specifics for each hall.
Hall |
Key Collection Point |
Daisy Bank |
Daisy Bank Reception 67 Daisy Bank Road Manchester M14 5QD Out of hours, you can collect your keys from the 24/7 reception at Daisy Bank – just ring the gate bell or call 07496 992409. |
Denmark Road |
Denmark Road Reception Denmark Road Manchester M14 6GQ Out of hours, you can collect your keys from the 24/7 reception. If no one is on reception please call 07776 999 752. |
Kincardine Court |
Kincardine Road Reception Kincardine Road Manchester M13 9SY |
Manchester Gardens |
Manchester Gardens Reception 2 Hope Road Manchester M14 5ET Out of hours, you can collect your keys from the 24/7 reception at Manchester Gardens – just ring the gate bell or call 07539 997315. |
Park View |
Park View Reception Parkview Hall 345 Moss Lane East Manchester M14 4LA Out of hours, please call your ResLife advisor when you arrive. |
Piccadilly Point |
Piccadilly Point Reception 23 Berry Street Manchester M1 2AD Out of hours, you can collect your keys from the 24/7 reception. |
Rusholme Place |
Rusholme Place Reception Rusholme Place Manchester M14 5TE Out of hours, you can collect your keys from the 24/7 reception, just ring the buzzer on arrival. |
Square Gardens |
Square Gardens Reception 1 Wilmott Street Manchester M15 6AJ Out of hours, you can collect your keys from the 24/7 reception. |
Victoria Point |
Victoria Point Reception 44 Hathersage Road Manchester M13 0FT Out of hours, you can collect your keys from the 24/7 reception. |
Weston Hall |
Weston Hall Reception Sackville Street Manchester M1 3BB Out of hours, you can collect your keys from the 24/7 reception. |
Each of the halls has on site reception where keys can be collected from. For out of hours please contact the on duty ResLife Advisor.
What do I do if I lose my keys?
As soon as you realise you have lost your keys/swipe card you should login to the e-store and pay for a replacement.
When you have paid the fee, take the online receipt to your reception, where another key/swipe card will be issued. If you live in Weston Hall, Daisy Bank, Rusholme Place, Brook Hall, Denmark Road, Salford Student Quarter, Manchester Gardens or Park View please contact your reception to arrange payment. Where keys have been lost on multiple occasions we reserve the right to charge a resident for a full lock change, this will include labour and any other associated costs that the University have to pay. No refunds will be given for any keys/swipe cards found after the replacements are issued.
If you lose your keys out of hours and the admin office is shut please contact your hall duty ResLife advisor.
What if I arrive out of hours?
If you are due to arrive out of hours, please contact the ResLife Advisor for your hall and let them know when you're due to arrive.